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Maintenance & repairs

Screens that keep running

Your LED screen is working perfectly, until it stops doing what you need it to. A flickering pixel, faulty PSU or module that fails. You don’t want to wait weeks—you want someone to fix it straight away. No hassle, no hidden costs.

Careful cable management and hardware inspection to prevent display issues
A service technician quickly and effortlessly replaces a faulty LED module at the front of the screen
Test pattern with red colours on an LED screen to check for dead or stuck pixels
10+ years' experience in LED
Everything under one roof
Visit our showroom
24/7 support from professionals
10+ years' experience in LED
Everything under one roof
Visit our showroom
24/7 support from professionals
10+ years' experience in LED
Everything under one roof
Visit our showroom
24/7 support from professionals
10+ years' experience in LED
Everything under one roof
Visit our showroom
24/7 support from professionals

We consider good service just as important as the quality of our LED screens. That’s why you can count on excellent maintenance from HOOQD. We also resolve faults ourselves, with 24/7 support.

  • Fast repairs

    From faulty SMDs, PSUs and chips to peripheral equipment.

  • Our own repair centre

    Our own repair centre is equipped with certified, ESD-safe tools.

  • On-site service

    When remote repairs aren’t possible.

  • Available 24/7

    For faults and emergencies.

Checking the level during an LED installation A service technician quickly and effortlessly replaces a faulty LED module at the front of the screen
Close-up of working LED diodes following a successful Pixel repair and colour calibration
From our own repair centre

A fault? We’re ready to help straight away!

Screens that always work. Choose a maintenance contract and count on regular maintenance and all repairs, with no unexpected bills. From a faulty SMD to a broken PSU, we’ll fix every fault. Our own repair centre is equipped with certified tools. We use high-quality components from the same batch, along with certified ESD-safe (electric static discharge) tools.

Can’t fix it remotely? We’ll come to you.

Installing and repairing pixels
Peace of mind after installation

3-year all-inclusive warranty as standard

By continuously innovating and keeping up with the latest developments, we’re confident in the quality of our products. That’s why we provide a 3-year all-inclusive warranty as standard. What does this mean for you? Free repairs, support and advice from our professionals.

Repairs for all your LED screens

A screen from another supplier? Out of warranty? We can help, no matter where your screen came from. Personal contact, fast diagnosis and direct communication.

HOOQD LED screen at AFAS Stadion AZ
+10

Years of experience with LED systems and digital screens of all makes and sizes.

Inspection of the receiving cards and internal components of an LED cabinet during a service visit
Careful cable management and hardware inspection to prevent display issues
24/7

Support from professionals. A faulty screen costs you visibility and revenue.

Got questions?

We have the answers

Almost nothing. HOOQD takes care of the technical connection. You provide access to the space and a power connection in the right location. We’ll discuss this during the consultation.
HOOQD has its own repair centre. Faults are diagnosed remotely or fixed on site — at lightning speed, using certified tools and batch-matched components.
HOOQD takes care of the entire process: site survey, advice, quote, assembly, installation of the LED panels, cabling, software configuration and a comprehensive testing phase. Once installed, the screen is handed over and tested so it can be used straight away. On average, installation is completed within 1–2 working days.
For standard installations, an LED screen can usually be delivered and installed within 2 to 4 weeks. The actual on-site installation often takes just 1 to 2 days, depending on the size and complexity.
In most cases, yes. HOOQD carries out a structural check in advance and adapts the mounting solution to the load-bearing capacity of the wall or façade.
LED screens are modular. If a module becomes defective, it can be replaced individually without having to replace the entire screen.
Yes. A maintenance contract includes preventive maintenance and all repairs, with no surprises on your invoice. Includes 24/7 support.
HOOQD provides a standard 3-year warranty on all screens.
Yes. HOOQD repairs LED screens regardless of the brand or supplier, even if the warranty has expired.
Outdoors: approx. 2x per year. Indoors: 1x per year is often sufficient. HOOQD provides advice and cleaning as part of the maintenance contract.

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